Get in touch with us

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ADDRESS

Army Sports Lottery,
Army Sport,
Fox Lines,
Queen’s Avenue,
Aldershot,
Hampshire,
GU11 2LB

Phone

Civilian: 01252 787065
Military: 94222 7065

email

lottery@britisharmysport.com

Fax

Civilian: 01252 787066
Military: 94222 7066

Frequently Asked Questions (FAQs)

General questions

WHAT IS THE ARMY SPORTS LOTTERY?

ASL is a series of weekly lotteries. Tickets cost £1 each per week with a maximum of 5 tickets per person. Winners are determined by a random number selector system. The draw is independently witnessed. Prize winners are notified by letter and the results are also announced on local Service’s radio, where the service exists.

WHO CAN PLAY?

Any current serving member of the Army can currently play as well as Retired members and Reserve members.

HOW IS THE MONEY RAISED FROM THE LOTTERY SPENT?

In financial year 2022/23 the Army Sports Lottery raised £5,763,282 from ticket sales. The Breakdown of expenditure for FY 22/23 is:

-27% spent on prizes

-70% on the Objectives of the Charitable Fund.

-3% spent on Lottery operating costs

Activities we support through our funding:

-Individual officers, soldiers and teams undertaking an authorised Overseas Tour/Visit.

-Olympic, World, Commonwealth Games and other International competitors.

-Army Winter Sports approved

-AS Charitable Fund.

FAQs about Prize Money

WHAT CAN I WIN?

The Weekly prize fund is £30,000, distributed as follows:

1st Prize – £10,000

2nd Prize – £5,000

3rd Prize – £4,000

4th Prize – £3,000

5th Prize – £2,000

6th Prize – £1,000

Plus 27 consolation prizes of 2 x £500, 15 x £200, 10 x £100

The ASL gives away £1.62 million in prize money every year. The weekly prize fund is set in accordance with Gambling Commission regulations. A bi-annual Super Draw is conducted in July and December when the prize fund for that week doubles.

HOW WILL I KNOW IF I WIN A PRIZE?

You will either receive a phone call, email or letter from the ASL..   We check your details in JPA as well as our own database, but it is highly recommended that you keep your details up to date so we can contact you easily.

IF I WIN A PRIZE HOW LONG IS IT VALID FOR?

Your cheque is valid for a 12 months from the date of the win, but some banks will only accept a cheque that is six months old. We can reissue your cheque if needed.  Please email lottery@britisharmysport.com

HOW DO I CLAIM MY PRIZE?

You don’t need to claim your prize.  We will contact you by phone, email or letter to send out your cheque or sports voucher.

Winners are announced each week via our social media channels and you can always email lottery@britisharmysport.com

WHAT IS THE SUPERDRAW?

Super Draw is conducted in July and December when the prize fund for that week doubles.

The Super Draw prize fund is £60,000, distributed as follows:

1st Prize – £20,000

2nd Prize – £10,000

3rd Prize – £8,000

4th Prize – £6,000

5th Prize – £4,000

6th Prize – £2,000

Plus 27 consolation prizes of 2 x £1,000, 15 x £400, 10 x £200

HOW ARE THE WINNERS PICKED?

There is a random number selector system and each draw is independently witnessed.  It is licenced by and run in compliance with Gambling Commission legal requirements.

Each ticket number is only entitled to win one prize in any one Draw and in 2022, on average, each ticket had a 1 in 111,111 chance of winning a prize.

FAQs about Tickets

HOW MUCH DO TICKETS COST?

Tickets cost £1 per ticket per draw.  There is one draw per week.

e.g.  If you have 5 tickets, it will cost you £5 per week.

HOW MANY TICKETS CAN I BUY?

You can buy a maximum of 5 tickets.

HOW DO I BUY TICKETS?

You can apply for tickets via the website here: https://www.armysportlottery.com/how-to-join/#join

Or download a form from the website and post back to our address.

You cannot join the lottery via a telephone call or email.  You have to fill out an application form.

HOW DO I FIND OUT WHAT MY NUMBERS ARE?

You will be sent a membership card in the post when you initially join which will have your numbers on it.

If you lose your card, please email lottery@britisharmysport.com to request another copy via post or email.

I HAVE LOST MY NUMBERS WHAT SHOULD I DO?

If you lose your card, please email lottery@britisharmysport.com to request another copy via post or email.

FAQs about Payment

HOW DO I PAY FOR TICKETS?

If you are a Regular member, you apply for tickets via the website and then JPA take payment each month.  Please see your payslip each month for exact details.

If you are a Reservist member, payment is taken at source via JPA.  Payment is only taken when you receive payment via JPA.  If you didn’t work that month, deductions will not be taken and your tickets will not be entered in the draws

If you are a Retired member, you can pay in advance via WorldPay.  You fill in the application form and payment in taken via a secure payment process.

WHEN WILL PAYMENT BE TAKEN?

Payment is taken at source via JPA.  You can see deductions on your payslip each month.

WHERE CAN I FIND HOW MUCH I AM PAYING FOR ASL TICKETS MONTHLY?

You can look on your most recent payslip or email lottery@britisharmysport.com for more information.

HOW DO I CHANGE, INCREASE OR CANCEL MY TICKETS?

You can only increase or cancel your tickets via the website.  You cannot do this over the phone or via email. You can find the online form to increase or cancel you tickets here: https://www.armysportlottery.com/how-to-join/#i-d

We will action your request, send data to JPA and then your tickets will be valid once payment shows as a deduction on your pay statement.

This can take up to 8 weeks depending on when you apply in the month.

e.g.  Apply before end of January, deduction appears on payslip mid February, tickets valid 1st March.

HOW LONG WILL IS TAKE BEFORE MY TICKETS ARE VALID?

It can take up to 8 weeks from your application being submitted to your tickets being activated.

HOW LONG BEFORE PAYMENTS IS STOPPED WHEN I CANCEL?

The process is the same as when you joined so it can take up to 8 weeks depending on when you apply in the month.

e.g.  Apply to cancel before end of January, deduction appears on payslip mid February, tickets valid until 31st February.

FAQs about applying for ASL grants

(including OSV, ICG, OCG, WSG, & 1209 Grants)

WHAT GRANTS ARE AVAILABLE TO ME AND HOW DO I APPLY FOR A GRANT?

You can apply for a grant for OSV (Overseas Sports Visit), ICG (International Competitors Grant), OCG (Olympic Competitors Grant), 3 AT grant, and 1209 Grant.

Each grant has differing criteria for funding but you do need the following for ALL grants (plus any extra requirements as laid out in the ASL DIN):

Before you apply for a grant, please read the DIN for all the criteria required for applying for funding

WHAT HAPPENS AFTER WE HAVE SUBMITTED OUR APPLICATION?

Once you application is completed and submitted, it goes before a Grants Board that meets once a month.  If your funding request is approved, you will receive an email and further instructions of what is required following the Grants Board meeting.

The ASL cannot give any guarantee of funding before the Board. It is the Board and it’s trustees that makes funding decisions based on policy and the Charitable Objectives

IF MY APPLICATION IS APPROVED, WHEN DOES MY FUNDING COME THROUGH?

If approved, your funding comes through to your nominated bank account shortly after being approved.

FAQs about Gambling Responsibly

(including contacts for help if you have a gambling problem)

I THINK I MAY HAVE A PROBLEM WITH GAMBLING, WHAT CAN I DO?

The ASL recognises that for a very small minority of Army personnel, gambling in any form can lead to a range of problems for individuals and families.

The ASL recognises while subscription-based society lotteries offer the lowest risk of problem gambling, individuals may wish to self-exclude themselves form participation in the ASL.

As such, the ASL offers a self-exclusion process.  To self-exclude please email lottery@britisharmysport.com with ‘self-exclusion’ in the title, and include all contact details (email, postal address, phone number(S)) or call  01252 787065.

The minimum period for self-exclusion is 6 (six) months and the maximum is 12 (twelve) months.

Customers can request to extend one or more periods for at least 6 (six) months.

IS THERE ANY SUPPORT YOU CAN OFFER IF I HAVE A GAMBLING PROBLEM?

If you would like information on how to gamble safely, visit www.gambleaware.co.uk.

If you, or someone you know, has been adversely affected by gambling you can contact Gamcare on 0845 6000133or visit www.gamcare.co.uk.

HOW DO I MAKE A COMPLAINT?

The complaints procedure consists of four stages which are as follow:

STAGE 1 ACKNOWLEDGEMENT AND RESOULTION:

ASL handles any complaint immediately which will be formally recorded by the ASL as soon as possible. ASL aims to respond to complaints within 14 working days.

STAGE 2 INVESTIGATION:

If the complaint is not resolved at the initial stage it will be escalated to the ASL Promoter within 7 working days. The Head of the ASL will investigate and respond to the complainant advising of the outcome of the complaint and any action taken as a result of the investigation. This stage will be complete within 7 working days.

STAGE 3 OUTCOME % ACTIONS TAKEN:

If the resolution to the complaint is not satisfactory the complainant can request that it be escalated to the CEO of Army Sport. This stage will be complete within 14 working days.

STAGE 4 ALTERNATIVE DISPUTE RESOLUTION:

If the resolution of the complaint is not satisfactory at Stage 3, the complainer can require that ASL submit to mediation with the Independent Betting Adjudicator Service (www.ibas-uk.com) to resolve the dispute for which both parties are required to participate.  The process provides a mediation process that can be followed at no cost to the complainer.  The mediator will report on the outcome of the dispute to the Gambling Commission and ASL will abide by the mediator’s decision or recommendations, which both parties are required to participate.  This will be done within 8 weeks of the ASL received the complaint, where th complainant cooperates with the complaints process in a timely manner.